ORDER PROCESSING TIMES

Orders usually ship the day after you placed them but we still like to mention it takes 1 to 2 business days to process them before they ship – excluding weekends and holidays. You will receive an email confirmation with the shipping tracking number (if in the USA) when your order ships.

For other specialty and giveaway items, please allow up to 4 weeks delivery time as they may be shipping from other countries.

TRACKING NUMBERS

All orders come with tracking and it is automatically emailed to you once your order has left our US warehouse.

SHIPPING TRANSIT TIMES
Delivery time to United States: 5 - 10 Business days from the time your order is placed.

Delivery time to Worldwide: 10 - 14 Business days from the time your order is placed.

Please note that Packages from other countries will take 15 -27 Business days from your order date.

 

WHERE ARE MY ITEMS COMING FROM?

Although our fulfillment house is located in America, some of our specialty items are located in other countries such as Australia,Germany, United Kingdom and China.

 

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages.Please keep this in mind when receiving deliveries.


DUTIES AND TAXES

Please note that there are no duties and taxes on these products due to their low price.

CANCELLATIONS

Occasionally an item sells out and we may need to cancel your order. If for any reason your item is unavailable, we will notify you by email and you will be refunded in full or offered an exchange at a discount.

RETURNS

You can return any item within 14 days if it's in unused condition, no questions asked. Simply ship it back to our warehouse in the US after requesting an RMA number (via emailing info@alltopproducts.com) and we'll process your refund once we get the item back.

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